(How to) Reset/Update a bricked Nokia Lumia Phone using Nokia Software Updater v4.1

There are many scenarios when a phone needs to be reset/flashed – like a dead/bricked phone, frequent restarts, restart-loop issue, WP8-Lumia cog-wheel issue etc. Quite a few tools are available for general public which can be used to reset/update/flash firmware of a Nokia phone like Nokia Care Suite, Phoenix, JAF, NSS etc. However with the change of Nokia’s firmware download policies and shifting focus to Windows Phone Lumia devices, older methods are getting obsolete. Most Lumia phones (specially newer ones like Lumia 920, 925, 525, 625, 928, 1020, 1320, 1520) are not supported by Phoenix, JAF and NSS. Even latest version of Nokia Care Suite is useless for general public as Nokia has removed the Care Suite External login option from it (thus only authorized Nokia personnel can login and use

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3 Responses to (How to) Reset/Update a bricked Nokia Lumia Phone using Nokia Software Updater v4.1

  1. Catoer April 9, 2014 at 7:02 PM #

    Hi there,
    I have my lumia 720. it was working fine with amber, but then I tried to reset it and the cog wheel problem appeared. i brought it to Nokia Care and they solved the problems (and upgrade it to Black) but then all the sensors went dead. Can I use this NSU software to bring all the sensors back alive? Which method should I use? updater or no booting? thanks.

    • Shoaib Siddiqui April 12, 2014 at 12:59 AM #

      Use not booting option and I hope your sensors are back again. However if it fails then Nokia Care guys can only help you in this matter….gud luck…

  2. Dennis June 2, 2014 at 9:22 PM #

    Symbian phones no longer supported

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