[Guide] How to use Navifirm Plus to download Nokia phones firmware files?

Update (2016) – As Microsoft has closed down Nokia firmware repository (on December 31, 2016), softwares like Navifirm, Nokia Care Suite, Nokia Data Package Manager are not working anymore. Navifirm developer has promised to fix this issue in the new version of Navifirm to be released soon. Until then you can use this new method to download Nokia phones software files. For latest updates on Nokia/Symbian you may refer to this post.

Using Navifirm Plus to download Nokia firmware files
Back in the golden days of Nokia it was pretty easy to get Nokia phone’s firmware files but things are different now. Nokia has been decimated by Microsoft and everything related to Nokia is behaving weirdly these days including their software download servers. Nokia had already closed down the doors of their software servers for general public and only authorized Nokia personnel now have server access via login. Due to these restrictions, many firmware-downloading softwares stopped working. Fortunately some are still working thanks to the changes made by their developers, Navifirm Plus is one such software. Before this server shutdown episode Navifirm was completely free to use but now it’s a “freemium” software – you have to pay (or “donate” as the developer calls it) a nominal amount to get a personal account to unlock all the features. However one can still use Navifirm without paying money with some restrictions of course. Here is a step-by-step guide explaining the use of Navifirm Plus to download Nokia mobiles firmware files –

Download latest version of Navifirm Plus free from here (zip file)

Extract the contents of the zip file in your computer (Windows XP/7/8 or later)

There is no need to install Navifirm+ in Windows, just go to the extracted folder and open the file named “NavifirmPlus” (computer must be connected to internet)

Navifirm will check for the internet connection and an “Account Setup” window will pop up

Click “Cancel” button and Navifirm will open as seen in the screenshot below (or you can donate a minimum 3 Euro to get a full-function account)

Navifirm Plus UI

Navifirm Plus UI

Now you have a free NavifirmPlus working with certain restrictions –
You can download only the latest available software for a product code (and not the older ones)
You can not browse all the available phone models rather Navifirm will load software only for the product code you enter (one at a time)

So you have to enter the product code of your phone to download its software files. Product codes of Nokia phones refer to a 7 character long code consisting of numerals or a combination of numbers and alphabets for example product code of Nokia N8 (Indian variant) is 0599255 Product codes mostly start with a zero.

Phone’s product code is usually printed at the sticker found under the battery and/or at the retail box. It is also displayed by some phones when *#0000# is dialed. Note down your phone’s product code and enter it in the “Search in Nokia Care Suite” box (at the top-left corner of Navifirm) and press enter at the keyboard

Navifirm will search Nokia Care servers for available software files

After a while Navifirm Plus will load the product code info (in products, releases, variants panes) and the software files (in the last pane)

Navifirm Plus Options

Navifirm Plus Options

Look at the software files in the last pane – some files are pre-selected by default (which are necessary) while some are not (which are optional). Usually you do not have to mark or un-mark any of these as all the essential files are marked and the unmarked files are optional. However you can click “Mark all” button to select all files just to be on safer side. The memory card content file (usually the last and the biggest file in the list), if present, can be safely left out because it is completely optional and takes too much time to download (due to its size).

Now un-check the “Use ProductCode as final path” box and then click “Browse” button to set the location where Navifirm will save phone software files – better create a new folder at the “Desktop” and name it as RM-xxx where last three xxx refer to your phone type for example RM-596 for Nokia N8 (you can find out yours at the sticker below phone battery or by dialing *#0000#). This way it will be easy for you to copy and paste this folder at a specific location (required for flashing the phone). It is completely optional though and you can save software files anywhere you want including the default location pre-set in NaviFirm.

All set! Now click “Download” button – Navifirm Plus will start downloading the files – wait for the process to compete (downloading time will depend upon the phone model and your internet connection speed).

Note – Sometimes Navifirm gives error at start up or while loading/downloading software files. These errors are due to Nokia server issues and can be solved by closing and re-launching Navifirm a few times. If still unsolved – try launching Navifirm after some time (say after 1 hour) as server overload or other issues are resolved. I hope this post clarifies everything related to the use of Navifirm Plus. If you still have any question, feel free to drop in a comment.

Besides you may refer to this post which describes some Navifirm alternatives which can be used to download Nokia firmware files.


12 Responses to [Guide] How to use Navifirm Plus to download Nokia phones firmware files?

  1. Kartik Raina March 4, 2015 at 8:36 AM #

    Thank you very munch……. Such a nice and useful tutorial. Thanks again!

  2. Kshitiz Chauhan May 4, 2015 at 9:05 AM #

    Thanks brother, thanks a ton man. I’d been trying the process from over a month, and finally did this after this tutorial. 😀

  3. Cellomania January 17, 2016 at 1:57 AM #

    I created a web based Firmware Downloader for Nokia…

  4. john kelly March 4, 2016 at 10:05 AM #

    As nokia are bringing out a new phone in the third quarter of 2016 i presume they will be putting in place support systems for customers of the new phones albeit android os onboard, but would it be to much to ask that they spare a thought for thier old customers and provide some much needed links to proxies that will give our symbian phones a new lease of life. Mind you i have a samsung wave 3 with bada onboard and still hoping they will update it to tizen. Im such an optimist.

    • Roohi March 4, 2016 at 12:50 PM #

      Valid point dear but chances are almost nil.

  5. bhayya April 3, 2016 at 11:06 PM #

    server is not working.do something i need this one badly

  6. godstime June 30, 2016 at 6:53 PM #

    do navifirm use internet to download firmwares?

    • Shoaib June 30, 2016 at 11:31 PM #

      Of course it does! But unfortunately Navifirm is not working now as Microsoft has closed down Nokia firmware servers.

      • godstime July 1, 2016 at 9:19 PM #

        is dere no way to download ofw files?

  7. dennis December 15, 2017 at 9:54 AM #

    hi shaoib

    when i try to launch navifirm plus v3.2 ,i en counter this error (Error to connecting to the server Close navifirmplus check your firewall settings and try again!

    I try to close firewall settings nothing change,even to restart my pc nothing change.

    So i don’t know what to do next plz help!

    • Shoaib December 15, 2017 at 12:40 PM #

      Microsoft shut down Nokia firmware servers in 2016. Since then Navifirm is not working giving the error you mentioned. However you can still download firmwares of some Nokia phones via alternative methods – read this post to know more. You can also use Nokia Software Recovery Tool for this purpose.

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