(How to) Format/Hard Reset Nokia 5230, C6, C5-05, N97, X6 and Other Symbian S60v5 Phones

In this post I will describe the method to format Nokia 5th edition (touch-screen) phones. All Symbian S60 phones (2nd, 3rd and 5th edition phones like Nokia 5800XpressMusic, 5530XpressMusic, 5230, 5233, C6, X6, N97 etc and Symbian^3 phones) can be formatted by the so called formatting codes (*#7370# or *#7780#) which I have described in this post. If however the phone is not in a state to enter the codes (Not starting-up or white screen) then follow the steps described below to hard reset it:

1. Hard Reset (Three-key combo) method for Nokia 5800XM/5530XM/5230/5233/5250/C6/X6/C5-05 – Switch-off the phone (Remove the battery and re-insert it, if necessary). Now Press and HOLD the GREEN (Call) key, RED (Call end) key and the Camera-capture key SIMULTANEOUSLY. While still pressing the above three keys press the power On/Off key. Continue pressing all the three keys until phone boots up and shows the formatting screen.

2. Nokia N97 and N97 mini – Press and HOLD the LEFT SHIFT key, SPACEBAR key and the BACK key simultaneously. While still holding the above three keys, press power-on button, hold them until the phone boots-up.

NOTE however that the format will erase all the data in phone memory and you will also lose your free music that came with the phone. Also make sure to fully charge the phone’s battery before the format process.

If the hard reset method does not work then flashing remains the only way to relive a dead/bricked phone (Described in this post).
Hard reset for Symbian^3 phones is described HERE.

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10 Responses to (How to) Format/Hard Reset Nokia 5230, C6, C5-05, N97, X6 and Other Symbian S60v5 Phones

  1. Tina December 7, 2012 at 8:44 PM #

    hi. i have a nokia x6 and did as you posted to hard reset the phone.. it reset. went to “thanks for choosing nokia” added date, time, location, etc… but old files were still in the phone. i would love to factory reset my phone including resetting the codes to default as i have forgotten my pin/lock codes… which is why i did the hard reset in the first place. Please help… ive also tried the master security code generator, tried it to factory reset but still says lock code in incorrect… please help!

    • Shoaib Siddiqui December 9, 2012 at 6:21 PM #

      Codes will not reset by this method. You will have to use JAF software to reset security/lock codes.

  2. Vasant Hegde January 7, 2015 at 12:24 PM #


    Thanks for the methodology mentioned above.
    Anybody wish to format your X6 phone turn off the phone then press & hold call(green)+Call end(red)+Camera button at a time and then turn ON your phone. It will work.
    Your phone will be completely formatted.

  3. Rameez April 6, 2015 at 9:17 AM #

    I have tried holding the green and red and camera button then turn on the phone however it’s still taking me to the lock code screen. And I cannot remember my lock code and none of the factory security codes work. I have tried 0000 12345 and none work
    How do I get into my phone

  4. bule September 24, 2015 at 1:58 AM #

    I tryed for my nokia 5230 but its not warking.what should i do?i font hv computar please help i forgoted my phone code.

    • Roohi September 24, 2015 at 11:07 AM #

      To solve this problem you will have to flash the phone using a computer. Sorry no other choice dear!

  5. rajan singh December 31, 2015 at 12:41 PM #

    i want to reset my phone nokia 5233 but i have forget the paassword help me

  6. eminent March 16, 2016 at 10:36 PM #

    pls am using c5-05 bt it has lock button nd nt camera button

  7. Sahebjan Alam July 12, 2016 at 2:12 PM #

    Sir, I have nokia C6 phone and i forgot phone password and my phone is in switch off mode. I am not able to start my phone. It asks for unlock code. What to do? I want to reset my phone so that i can access it properly.
    email: alamsahebjan@gmail.com
    contact no. 7602545697

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