Nokia Software Recovery Tool update makes it (partially) functional again

Update (April 2017) – Fortunately NSRT has started working again! Earlier it was giving error at launch – “can’t connect to server”. Besides NSRT download link was not working either. For our readers I uploaded the installer at my Box account (you can download it from this link). Now the original download link (given below in the original post) is also working but it is redirecting to a website different from Microsoft. Perhaps Microsoft has outsourced the Nokia related services and download to others.

Good news for Nokia phone users! Microsoft released a new version 6.3.56 of Nokia Software Recovery Tool (NSRT) recently. As the name indicates, NSRT is a phone service software for all Nokia phones except Lumias. In this release Microsoft has fixed the Nokia firmware download issue. As you may know, Microsoft closed down all Nokia websites including firmware repository earlier this year. This blackout rendered all Nokia firmware downloading softwares (like Navifirm, Nokia Suite, NDPM, Nokia Care Suite) useless. However the new NSRT update makes it clear that (fortunately) Microsoft has not deleted the Nokia firmware files altogether. Rather they have just shifted the files to their own servers. This shift resulted in change of firmware file URLs which can be accessed via new NSRT now. Hopefully other such softwares will also get updates in the future with access to new download URLs.

What is Nokia Software Recovery Tool (NSRT)?

If you don’t know, NSRT is a computer software to reset/update Nokia phones (Symbian, Asha, S40 except Lumia). It can also be used to flash soft-bricked Nokia phones to solve common firmware related issues (boot-loop, hangs, frequent restarts, stuck at Nokia logo/white screen etc). NSRT downloads the latest official firmware files and then re-install (commonly called as “flashing”) these in the phone.

I have already described this process an older post – “Using Nokia Software Recovery Tool to flash Nokia phones.

Nokia Software Recovery Tool

How to download Nokia phone firmware files using Nokia Software Recovery Tool?

  • Download latest version of NSRT from here (Update – link not working now, see update above) and install in your computer (compatible with Windows 7 or later OS). Note that even if you already have an older version of NSRT installed, it will not notify you of the update. You have to download and install the new version from the link above – the older version will be removed during the installation.
  • After installation, launch NSRT and connect your Nokia phone (in switch ON condition) with computer using USB data cable. Wait for a while as NSRT detects the phone – it will show phone details at the left side and latest available phone software at the right-hand side
  • Click “Install” button – read and agree to the terms – NSRT will start downloading firmware files – wait for the download process to complete.
  • If you just want to download the firmware files (and not want to flash the phone) then keep an eye over the download process and disconnect the phone just when the download finishes. Otherwise NSRT will start flashing the phone soon after the download process.

You may then use these files to flash your phone via NSRT (or any other such software like Phoenix Service Software) in offline mode. It is recommended to download your phone’s firmware files even if you do not need these right now. Because you never know when Microsoft will scrap download links to Nokia firmware files making you helpless. And chances are that it will happen soon! Remember Microsoft set the deadline (December 31, 2016) way back in 2012 to abolish all kind of support for Nokia phones. So better act now!

Note – I have downloaded firmware files for my Nokia N8 with this new version of NSRT (as you can see in the screenshot above). Do share your experience if you have any other Nokia phone and successfully downloaded it’s firmware via NSRT.

Update – Unfortunately even the new NSRT does not support all Nokia phones. I tried to download firmware of Nokia 6303 (a S40 phone), NSRT recognized the phone but gave error “Software package not available for this phone” – “Package download for the selected phone failed” (See the screenshot below). It looks like only newer Symbian phone (S60v5, Anna, Belle) firmwares are available via NSRT. Bad luck for other phone users!

NSRT update new

Alternative to NSRT?
Fortunately there is still hope around if your Nokia phone is not supported by NSRT. We have found a new method to download Nokia firmware files described in this post. Can’t say it will work for all phones but still worth a try.

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18 Responses to Nokia Software Recovery Tool update makes it (partially) functional again

  1. Gogi October 13, 2016 at 10:10 PM #

    Hello,

    It does not work for me N86…..

    The Program shows: “software package not availabele for this phone”

    Have anybody got a firmware data package for me Nokia N86-8MP ( Code: 0580415; RM-484 ; EURO ; 30.009 16.0 Major )

    Thanks a lot.

  2. Johny October 14, 2016 at 2:14 AM #

    With Windows 10 and Nokia 808 ends with Blue screen of death while updating the new firmware in the phone. Luckily the phone survived.

    • Guilherme November 4, 2016 at 2:46 AM #

      Same problem here. Windows 10 and Nokia 701. Any solution?

  3. Zoltan October 16, 2016 at 9:41 PM #

    I have a N8 and the latest software update the NSRT finds is the 111.030.0609. How is that possible…?

    • Shoaib October 16, 2016 at 11:40 PM #

      NSRT will show the newest available software version specific to a product code (not for the generic phone model like Nokia N8). 111.030.0609 may be the last available version for your product code. BTW what is your N8’s product code (like mine is 0599255)?

  4. Zoltan October 17, 2016 at 12:19 AM #

    Hmm…I think you are right…My N8’s product code is 059D981.
    Any other means to get that latest update?

    • Shoaib October 17, 2016 at 1:17 AM #

      You can flash your phone with any international unlocked variant firmware. However by doing this you will lose any carrier specific config/apps (if your phone is carrier-locked) and regional language function. The best custom firmware available for Nokia N8 is Delight Belle based on latest Belle v111.040.1511 (n8delight.blogspot.com), try it and you will not look for anything else after that. I am also using Delight Belle firmware in multiple devices – Nokia C7, E7, N8, Nokia 808 and 701

      • Vitor November 29, 2016 at 3:04 AM #

        I have the same problem, but mine show a very old version. I try to flash Delight Belle on my N8, but in the end it stays with black screen and the button with litght on.
        What can i do? Already use scandinavia FW to reset.

  5. Zoltan October 18, 2016 at 10:26 PM #

    Thank you!

  6. Nikos November 3, 2016 at 7:17 PM #

    Any chance i can still find the Greek product key firmware for Nokia 6233?
    Thanks a lot for the info already. Saved me a lot of unnecessary search.
    Pitty some phones are not included anymore.

  7. Usman November 27, 2016 at 10:06 PM #

    I dnt even know why Nokia sold their grate company to dat fucking microsoft. I try diff search engine 2 even get the download link of my maemo phone Nokia N900 but all the link given is not available. Now i just drop my phone at home cos i didnt get any of it firmware both OLD OR NEW Firmware ( P.R 1.2 & P.R 1.3 )

  8. N8User December 9, 2016 at 3:27 AM #

    Hi!! NSRT download link doesn’t work!!!!

  9. NokiaPete December 9, 2016 at 5:27 PM #

    I downloaded it when the link did work but it won’t install.

  10. N8User January 29, 2017 at 5:16 PM #

    Link is up again, but NSRT doesn’t install.

  11. Atef April 7, 2017 at 2:10 AM #

    it work and installed now

    • Shoaib April 9, 2017 at 9:57 PM #

      Thanks for the update dear

  12. jhonny May 24, 2017 at 11:01 AM #

    nokia software recovery tool does not connect or see my nokia 701 phone. I use nokia original data cable and my pc operating system is windows 10. please solve this problem.

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