Nokia/Symbian News – WhatsApp extends support, NSRT stops working again

Nokia/Symbian Latest News Updates

Update (December 2016) – NSRT has stopped working again. Download link of NSRT is not working either. Perhaps Microsoft has finally decided to put it RIP (Rest In Peace).

Update (December 2016) – WhatsApp has extended support for Nokia Symbian phones until June 30, 2017 – more details in this post.

Update (October 2016) – Microsoft has released a new version of Nokia Software Recovery Tool (NSRT) recently. This update restores NSRT’s ability to download Nokia phone firmware files. After closing down Nokia servers earlier this year, Microsoft shifted Nokia firmware files to it’s own servers. The new version of NSRT have access to these new download URLs. More info and download link here in this post.

Update (July 2016) – Microsoft has removed the whole data base of old Nokia phones (each and every phone except Lumia). Even the phone specification pages have been scrapped. Related Software download links have also been deleted. Only NSRT and Nokia Suite download page is alive now.

WhatsApp has also declared that it will cease support for Symbian/S40 platform after December 31, 2016.

Bad news for Symbian/Nokia phone users! Microsoft finally closed down support for Symbian OS and related Nokia services effective from January 1, 2016. This includes the official support softwares, updates and Nokia firmware repository. Most Nokia sites and download links are either offline now or are redirecting to Microsoft sites, for example discussions.nokia.com now redirects to answers.microsoft.com. Microsoft support pages have been updated with this info (as you can see in the screenshot below). This is not unexpected as Microsoft declared it way back in 2012 when they took over Nokia devices and services division. Due to this change many older Nokia related services and softwares are not working anymore. Navifirm, Nokia Care Suite, Nokia Suite, Nokia PC Suite, Nokia Software Updater, Nokia Software Recovery Tool (NSRT) and all such software have been affected by this blackout. So in simple words these softwares can not be used now to download firmware files for your good old Nokia (Symbian) phone. However most of these can be used to flash Nokia phones, provided you already have the firmware files.

Nokia Related Software Errors

Nokia Suite Error

Nokia Suite Error

NSRT Error

NSRT Error

Despite this gloomy scenario, there are still some silver lines –

Navifirm developer has promised to solve the Nokia firmware server issue in the next major update of Navifirm Plus. Navifirm version 4 is expected to be released in second quarter 2016.

A webmaster has created a new Nokia firmware downloader which is apparently still working fine – God knows how!

Some Symbian apps like WhatsApp, CuteTube etc are still getting updates thanks to their developers

Some useful links – here are some of the related Microsoft URLs for your reference –

Software Update page for Microsoft/Nokia devices

Nokia Software Recovery Tool (For Nokia phones other than Lumia) – Download from here

Windows Device Recovery Tool (For Lumia phones) – Download from here

Zune Software download page (for Lumia phones running Windows Phone 7/7.8 OS)

Nokia Suite Download

Microsoft Mobile Community or Mobile Device Support Forum (formerly ForumNokia/discussions.nokia.com)

Lumia Support Twitter Handle

Lumia Denim (WP8) UpdateDetails and availability

That’s all we know so far guys! We will update this post as more info comes in….so stay tuned!

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10 Responses to Nokia/Symbian News – WhatsApp extends support, NSRT stops working again

  1. david February 15, 2016 at 8:00 PM #

    Never on this earth will I use microsoft windows phone. shutting down NOKIA services will not influence people to use their poor windows phone.

  2. Quan April 19, 2016 at 3:12 AM #

    Updated 2 old Nokias (X3, C2-01) last year. Didn’t make it for my new E63…

    Abandoned WP7 users. Silently removed all Nokia things (apps, name…). Faced-off about “all-WP-devices-can-be-upgraded-to-WP10”. And this closing case…

    Now we understand about M$ services. Time to say goodbye.
    Their phones? Look at 2 Kin phones again.

  3. Hik October 31, 2016 at 3:59 AM #

    What are the changing in this update for Symbian OS?

    • Shoaib October 31, 2016 at 12:29 PM #

      There is no change in OS version (and there won’t be in the future too). This is just change of URLs for the same old firmware files. Just in case you want them to re-install the firmware.

  4. Hik October 31, 2016 at 5:24 PM #

    Thank you.

  5. maritsa December 7, 2016 at 5:19 PM #

    Good afternoon can you please send me the direct link to download the NSRT, I have a Nokia N8 and is suffering greatly.
    Thank you

  6. Rahul February 24, 2017 at 8:48 AM #

    Sir I have nokia 110 rm827 i can’t update my phone via nokia server it says “Remote server not responding”.
    Plz tell me how I can update my phone via OTA?

    • Shoaib February 24, 2017 at 7:49 PM #

      Dear Rahul, unfortunately you can’t update your phone OTA now because Microsoft has shut down Nokia firmware servers.

  7. Rahul February 24, 2017 at 8:04 PM #

    thank you sir for this information

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