[Tutorial] Using Nokia Care Suite to Flash or Update Nokia Mobile’s Firmware

Nokia Care Suite is an official Nokia mobile service software used in Nokia Care service centers to solve mobile software related issues. I have already described Nokia Care Suite (NCS) features and installation instructions in the previous post here so to download and install NCS please refer to that post first. In this post I will describe the use of Nokia Care Suite to refurbish/flash and update the firmware (Operating System software) of a supported Nokia mobilephone.

WARNING – Before jumping into real action
Make sure to follow the instructions given in this post very carefully, I am not responsible if anything goes wrong!!!
Charge up phone’s battery to at least 3/4th of the full
Format memory card and remove it from phone during flashing

Now there are two scenarios


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4 Responses to [Tutorial] Using Nokia Care Suite to Flash or Update Nokia Mobile’s Firmware

  1. nani January 1, 2014 at 4:31 PM #

    can use something different product type. like for a rm-702, can i use rm-505 or other. i need whatsapp on my phone. is there any way of upgrading phone to other product types that support whatsapp

    • Shoaib Siddiqui January 1, 2014 at 11:02 PM #

      Never even try this! RM CANNOT be changed buddy, so better change your phone.

  2. Benny March 14, 2014 at 10:30 AM #

    thanks buddy with such useful information ,,, i recovered my 2 dead phones

  3. Milinddeo Out Patwardhan September 23, 2015 at 9:09 AM #

    Sir, thanks for detailed post. I have a lumia800 and with latest version also. I want to put “USB Video Out” in my lumia800. After few searches, I could know that FunkyROM has this utility / app built-in. I have also downloaded this ROM. In addition, I have also installed Nokia Care Suite 5.5(Nokia Product Tool for Store 5 (Version 5.5132.1446). I have copied the ROM in folder (C:ProgramDataNokiaPackagesMilindProducts) but I am unable to see this or any other RM-801 (downloaded using links given in XDA forum).. it would be great if you are able to guide me through…

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