Solving “WhatsApp no longer supports this phone” error in Symbian S60 & S40 mobiles

Update (July 2017) – WhatsApp stopped working in Symbian S60 phones on July 18, 2017. So the method described in this older post no longer works. Please refer to this new post describing a different method to solve this issue.

“WhatsApp no longer supports this phone” error message

Starting January 1, 2017 WhatsApp is not working in many older phones showing an error. Many readers have reported the annoying “phone no longer supported” message by WhatsApp in Symbian S60 & S40 phones. As we have reported earlier, it was declared way back in April 2016. As you can see in the screen-shot below, the pop up message reads –

Unfortunately, WhatsApp no longer supports this phone. Please switch to a supported phone.


A “Learn more” button is there with the popup which opens a web page if selected. The page is a blog post by WhatsApp in which they (again) have written about the “end of support” for old mobile platforms. However the good news is that the Symbian OS is still supported by WhatsApp (as we have reported earlier in this post). So just relax if you have received this message in your Symbian phone. You can still use your favorite messenger app in Symbian devices until June 30, 2017.

How to get rid of this message in Symbian phones?

Then why this annoying message and how to get rid of it? Well it is due to an older version of WhatsApp you have in your Symbian phone. To remove this message just update your app to latest available version (read more and download from here). However it is highly recommended to switch to a “modern” mobile OS soon (before June 2017) if you want to use WhatsApp with all of it’s features (Voice and Video calling etc). Note that Symbian version of WhatsApp does not support these functions.

, ,

One Response to Solving “WhatsApp no longer supports this phone” error in Symbian S60 & S40 mobiles

  1. mahesh December 26, 2017 at 2:13 PM #

    its just showing initialising for a long time but not working

Leave a Reply