WhatsApp shuts down service in Symbian S60 mobiles (Nokia N8 etc)
After giving frequent warning pop ups for months, WhatsApp finally shut down it’s service for Symbian S60 app on July 18, 2017. After server closure, the popular messaging app stopped working completely. You can’t send or receive message now, even the old chats are not accessible. This blackout has left a sizable number of Symbian users disappointed. Incidentally there are still a large number of old Symbian S60 phones in use especially in developing countries. This move is not sudden however, WhatsApp gave plenty of time to Symbian users to switch their account to a “modern” OS like Android or iOS device. Ironically you can still use WhatsApp in a (less capable) S40 phone until the December 2018 deadline. Which is a little unfair with Symbian S60 users.
Theoretically this Symbian S60 shutdown should have happened on July 1, 2017 as WhatsApp already declared the deadline of end of support for Symbian as June 30, 2017. But they still gave 18 more days to move on. Earlier (last year) the deadline was extended from December 31, 2016 to further 6 months.
We were using WhatsApp in a Nokia N8 for years. But now the app only gives a warning popup with a “Learn more” button. This button leads to a WhatsApp FAQ page with Device support info. The error popup reads
Unfortunately WhatsApp no longer supports this phone. Please switch to a supported phone.
We even re-installed the app (there is still the last version 2.16.57 available to download at WhatsApp site) but of no use – it also started with the same popup.
What you can do now?
You still have your media content in your Symbian phone, it will not be affected. But all your chats will be lost and there is no way to recover them.
As WhatsApp is a server-client interaction based service – nothing can be done to make the app work again anyhow. You can’t fool the service by changing the date or by using an older version of WhatsApp etc. And if you are thinking that the S40 version, being a Java app, can be used in a Symbian S60 phone also then you are wrong. Remember that all Java apps are not compatible with S60 phones – we installed the S40 app (.jar file) in Nokia N8 but it does not work giving errors like “failed to initialize” etc. So forget about using WhatsApp in your good old phone now – there is no way out!
See more in the Video below